Tirana, Albania (March 22, 2011) — Customer service has always been the cornerstone of operations for ITCOM. Once again, a very powerful partner has given ITCOM, one of Albania’s fastest growing IT solutions providers, a big pat on the back for its unwavering customer service commitment.

For the sixth straight year, HP (Hewlett Packard), one of the world’s largest Computers corporations, has recognized ITCOM — already a HP Partner — for achieving HP Channel Customer Satisfaction status in Albania.

The Customer Satisfaction award is based on industry surveys, as well as customer satisfaction results collected through the HP Access Online tool. Customer Satisfaction is the highest distinction available to HP partners.

“ITCOM and HP both see things the same way — that unwavering customer service is a core value, a catalyst for current and future success, and one of the highest priorities,” says Kaso. “This sort of recognition just reaffirms the sort of commitment ITCOM has to the success of our customers.”

ITCOM’s newfound status will be spread throughout HP’s online properties, including the HP Partner Locator. This will allow HP personnel, partners, and potential customers to appreciate ITCOM’s enviable customer satisfaction rating as part of HP’s global assessment process.

ITCOM is an industry leader in deploying integrated hardware solutions. In addition to hardware infrastructure, ITCOM has achieved HP’s highest level of credibility and broadest range of expertise by excelling in advanced specializations such as Servers, routing and switching, wireless, and security.

In 2010,ITCOM was named the Albania Partner of the Year as well as the HP Server and Storage Partner of the Year in both 2010 and 2011.

ABOUT ITCOM: With more than 13 employees, including 3 technical consultants, with office in the Core of Albanian Business and Government Entities, ITCOM is one of the most powerful IT solutions and services companies in Albania. With a clear focus on combining business and technology in key areas such as hardware, printing, cloud, data center infrastructure, user support, and IT outsourcing, ITCOM is able to customize and define your company IT project and what the future of your IT environment looks like. Innovative, flexible, cost-effective, and business focused . . . that’s ITCOM.

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For more information:

ITCOM
Phone: +35542280333
E-mail: info@itcom-al.com

www.itcom-al.com